nailmuseNail Muse / Support
A little help
for your nail studio.
Start with a good view of your hand. If something still feels off, you can contact the developer directly.
Your first try-on
- Choose your canvas.
Start Live and allow camera access, or choose Photo and select an image.
- Give your nails a clear view.
Show the back of your hand in even light. Start with Natural, with the nails facing the camera.
- Find a look you love.
Explore color, shape, pattern and effect. Compare before and after, then save or share your look.
Requires an iPhone with iOS 17 or later. Preview quality depends on the image, lighting and viewing angle.
Common questions
The camera is black or access is denied.
Check that camera access is enabled for Nail Muse in iPhone Settings. Close any app that may be using the camera, then reopen Nail Muse and start Live mode. You can also use Photo mode with a selected image.
The app does not detect all my nails.
Show the back of your hand, keep the nails facing the camera and use a sharp, close view in even light. Separate your fingers slightly. Hidden nails, motion blur and strong side angles can make detection less reliable.
Long shapes shake or do not fit at an angle.
Start with Natural for the closest fit. Hold your hand steady and bring the nails toward a front-facing view. Extensions are approximate; at steep angles the app may keep the natural outline. Try a shorter length or freeze a frame into Photo mode.
The color looks different from real polish.
Screen shades and effects are approximate. Camera exposure, lighting and your display affect the preview. Use it to discuss a style with your nail artist and check the real product before a treatment.
How do I use a photo?
Choose Photo, then select an image using the photo picker. You can also use Capture in Live mode to freeze a clean frame. Change the color, shape, pattern or effect, and use Before / after to compare.
How do I save or share my look?
Once nails are detected and the effect is visible, tap Save for your nail artist, then Share or save. Choose a destination in the iPhone share sheet. Saving to Photos may ask for permission. The app never sends an image automatically.
How do I change the language?
Tap the sliders button, open Language and choose a language or Use iPhone language. Nail Muse supports 13 languages, with separate Portuguese options for Brazil and Portugal.
Do my photos leave my iPhone?
Try-on processing runs on your iPhone. Nail Muse does not upload your camera feed or selected photos to the developer. A photo leaves the app only through actions you choose, such as sharing; Apple may also sync saved images according to your settings. See the Privacy Policy for details.
Help us understand the issue.
When reporting a problem, include:
- Your iPhone model and iOS version.
- The Nail Muse version, if known.
- Whether you were using Live or Photo mode.
- The selected shape, length or effect, and steps to reproduce the issue.
A screenshot or short recording can help, but it is optional. Crop out unrelated personal information before sending it. Never send passwords or payment information.
For a privacy or data-deletion request, email the developer and describe the request. Read the Privacy Policy for details about support messages.